vRealize Operations Email Template Manager

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This Fling helps vRealize Operations Manager users better manage custom email notification templates. Currently, vRealize Operations Manager provides a set of REST APIs and a KB article to help customers manage custom email notification templates. In general, for a large enterprise company, managing custom email notifications is a complex issue, since there are numerous email notification templates used and mapped to various conditions based on alert status, alert type, alert subtype and email recipient. As part of the simplification of the email notification templates (and mapping the notification templates against the conditions), this Fling has been created to better manage these tasks.

This Fling also provides a better email templating UI to help users easily visualize the template. The Fling helps to view, create, edit, and delete the email templates for vRealize Operations Manager. Lastly, this Fling works with vRealize Operations Manager 6.2.0a or higher versions.

  • JRE 1.8 or higher version on your machine
  • vRealize Operations Manager user with minimum of content admin role to use this fling
  • vRealize Operations Manager version 6.2.0a or higher

First, the vRealize Operations Manager instance needs to have an outbound email alert plugin created. Secondly, at least one notification rule should exist which includes the email address(es) that you plan to use. If the said email address(es) is not already a part of at least one vRealize Operations Manager notification rule, you will be notified and will not be allowed to configure the email template.

Please download the EmailNotificationManager executable jar. Double click the jar to run the fling to start managing the notification templates.

  1. 1. Enter the vRealize Operations Manager IP address or FQDN, username and password to connect to the vRealize Operations Manager instance. The “Auth Source for AD users only (Optional)” is a optional field and is applicable only for Active Directory users. Enter the value of the authentication source when using an Active Directory user. For local users leave this field blank. While trying to connect to the vRealize Operations Manager instance it does certificate validation. If the certificate is already trusted it proceeds with the vROps connection. Else it will prompt the user with the certificate details and ask if he wants to trust the certificate. Based on the user's response it will either add the certificate to the local truststore or fail with certificate validation error.
  2. Enter the name of the email notification template in the text box. Type a subject for the email notification. The subject can contain both vROps supported fields and user text combined together. vROps supported fields should be enclosed inside "{{ }}". A sample subject field can be "{{AffectedResourceName}} has a new alert triggered at {{AlertGenerateTime}}" Select the fields that needs to be added to the email notification from the list box on the left. Press the ">>" button to add these fields to the email notification template. Then click on the "Create Template" button to create the notification template in the vRealize Operations Manager.
    Alternatively you can also edit an existing template. To do that select the radio "Edit existing template", and from the drop down select an existing template. Follow the same steps as above, to set the subject and email notification body. Then click on "Edit Template" button to edit the template.
  3. Goto the "Set Email Template Condition" tab on the top. Select the notification template name from the list box, alert status, alert type and alert subtype from the list boxes. Then enter the email address of the recipient in the text box and press the "Set Email Condition" button. The template will be mapped against the selected conditions for the respective email address.
  4. To view all the conditions against which an email template is mapped, goto the "View Associated Email Template Conditions" tab, select the template name and press the "View Template Condition" button. The list of mapped conditions will be displayed in the text area below.

To delete all the conditions associated with a template, select the template and click on "Delete Template Condition". To delete the email template from the vRealize Operations Manager, select the template and click "Delete Template".

Whats new in vRealize Operations Email Template Manager v1.1

  • Fix for the product change introduced in vROps 6.5
  • Add support for login using Active Directory users
  • Fix for connecting to vROps using the FQDN
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